Damage Done

A 15 year old girl was jumped and beaten in a Seattle Bus Tunnel. She had gone to security seeking help, but didn't get any:

"When faced with a clear and immediate threat of bodily harm, the Security Officer must always first consider retreating with any other people present to a secure position. When necessary to protect self and others from a clear and immediate threat of bodily harm, a Security Officer must use only the degree of force necessary to repel an attack or threat of an attack."

The whole ordeal was caught on tape

As a result, the security guards are expected to do more in the future:

Desmond believes the new performance demands will require more training. "Some of their employees may decide, 'This job is not for me; I may be putting myself at risk,' and it will be time for them to move," he said.

Changes to be made:

"When faced with a clear and immediate threat of bodily harm, the Security Officer must always first consider retreating with any other people present to a secure position. When necessary to protect self and others from a clear and immediate threat of bodily harm, a Security Officer must use only the degree of force necessary to repel an attack or threat of an attack."

They can make all the changes they want, but the damage is done.